ASSESSMENT OF PRINCIPALS’ ROLEPERFORMANCE IN THE PROVISION OF STUDENTS’ SERVICES IN CROSS RIVER STATESECONDARY SCHOOLS, NIGERIA
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Ahmadu Bello University Zaria
Abstract
The study was conducted to assess principals’ role in the provision of students’ services in
secondary schools in Cross River State. The study was conducted with the objectives to:
evaluate principals’ role on the provision of guidance and counselling service in secondary
schools in Cross River State, determine principals’ role on the provision of sport service in
secondary schools in Cross River State, Find out principals’ role on the provision of
transport service in secondary school in Cross River State, examine principals’ role on the
provision of health service in secondary schools in Cross River State and assess principals’
role on the provision of library service in secondary schools in Cross River State. In line with
the stated objectives five research questions, and five null hypotheses were formulated for the
study. The study adopted descriptive study design. The population of the study comprised of
271 principals, 21680, 1626 students and 90 MOE officials. A sample size of 378 was drawn
comprising of 28 principals, 247 teachers, 90 students and 13 MOE officials. The sample size
was drawn using purposive sampling technique. The instrument for data collection was a
self-designed questionnaire which was validated by the researchers’ supervisors. The
reliability of the instrument was determined using Cronbach Alpha technique which showed a
reliability index of 0.82. The bio-data of respondents was analysed using descriptive statistics
of simple percentage, frequency and table. The research questions were answered using
weighted Mean of 3.0 as a bench mark. Inferential statistics of F-test, One Way Analysis of
Variance (ANOVA) to test the five null hypotheses at 0.05 level of significance. The findings
of the study among others revealed that:most principals attach importance to guidance and
counseling services by providing offices and assigning teacher(s) for counselling services;
most principals provided enable atmosphere for sporting activities to take place; Principals
monitor the performance of school bus drivers, principals conduct regular interviews with
students in order to assess the quality of transportation services; while most secondary
schools do not have standard school library, where they exist, they are being managed by the
school principals. It was recommended that Government should endeavor to make provision
of school buses in public secondary schools and deploy people of outstanding character to
manage the affairs of transport service in conjunction with school principals.