101.pdf
No Thumbnail Available
Date
2021-06-17
Journal Title
Journal ISSN
Volume Title
Publisher
Ahmadu Bello University Zaria
Abstract
The Tertiary Institutions Social Health Insurance Programme (TISHIP) is a healthcare delivery
scheme that is targeted for students of tertiary institutions such as universities, polytechnics and
colleges of education to ensure that every student in tertiary institution have access to quality
healthcare. The awareness, utilization and satisfaction among students are very crucial to
realization of objectives of the programme. It was against this backdrop that this study assessed
the levels of awareness, utilization and satisfaction with Tertiary Institutions Social Health
Insurance Programme (TISHIP) among students of tertiary institutions in Kaduna State. The
study was carried out using descriptive study design to assessed 400 students in a proportionately
sampled from Ahmadu Bello University Zaria, Federal College of Education Zaria and Kaduna
Polytecnic, Kaduna. Patient Satisfaction Questionnaire short form (PSQ-Short form) was used to
assess satisfaction among the students while questionnaires on awareness and utilization were
adapted from the National blueprint for TISHIP. One sample t test, ANOVA and paired t test
were used to analysed the hypotheses with level of significant set at (P-value 0.05). The data
analysis revealed that awareness is about forty seven percent (47.2%) with (m=2.36; SD=0.92),
Utilization was about forty two percent (42.5%) with (m=2.26; SD=1.08) and satisfaction fifty
seven percent (57%) with (m=2.85; SD=1.14). Awareness was significantly different from
utilization (t=12.456; p=0.000) and Utilization was also significantly different from satisfaction
(7.395; p=0.000). However, the levelsof awareness, utilization and satisfaction were not
significantly different among students of the various tertiary institutions. The levels of
awareness, utilization and satisfaction were similar in all the tertiary institutions but were
generally low and have no practical significance.